The Great LinkedIn Mystery: How To Connect With Potential Customers

Expert Bert Verdonck’s strategy for making LinkedIn worth your while!

15th December 2016Leigh Ashton

OK, show of hands: how many of you are on LinkedIn? (I’m guessing it’s pretty much everyone.) But now for the important question: how many times have you actually made meaningful, useful connections with prospects there?


If you’re like most business owners, it’s not many. The thing is, LinkedIn can be a great source of prospects, but only if you know how to use it. Here’s a great strategy from my friend Bert Verdonck to help you out:


The key to making meaningful connections with potential customers on LinkedIn is to understand that people will always respond more favourably to you when there’s a mutual contact involved


No matter how great you are, you’re going to be fighting an uphill battle if you’re trying to connect with people who don’t know anything about you. (And don’t even get me started on cold calling.) By getting someone else involved, you not only get the social proof of that person’s approval, you also really lower your potential customers’ mental walls, making it much easier to connect with them.


So here’s what you do


First, get very clear about who your ideal customers are. And I mean explicitly, concretely clear. You need to be able to tell whether someone is one of your potential customers or not decisively and quickly.


Once you have that ideal customer in your mind, have a look through your first degree contacts (those people who you’re directly connected to on LinkedIn) and look at their connections. (These types of contacts — those that are connected to someone you’re connected to, but not connected to you yourself — are called second degree connections.) Go through these second degree connections and look for people who meet that profile of your ideal customer.


Then it’s time to get in touch


If you know the first degree contact who’s connected to the second degree contact you want to get in touch with personally, then pick up the phone and ask them how well they know the second degree contact. If they know them well and know that they might be interested in your offer, ask if they’re willing to provide an email introduction to connect you both.


Make it as easy as possible for everyone involved


Don’t make your contact do all the work — you want to make it as easy as possible for everyone in this scenario to do what you want them to do. So send them an email template introducing the benefits of what you do that they can personalise and send to that second degree contact. Make sure the email is clear, quick to read, and includes all the essentials you want the second degree contact to know, including your contact details.


Finally, follow up


You may hear back quickly, in which case, great! You’re ready to start the rapport building process. If you don’t hear back immediately, then wait for two days before connecting with the second degree contact yourself…but do follow up. It’s not only a good thing to do for your sales, it’s excellent customer service, and can make a great impression on your potential customer. (Not sure what to say? Help here.)


Until next time


Leigh xx


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